Product Support

We try our best to provide the highest quality software possible. In the event that you need technical support, please first check the following documents:

• FontSuit FAQ
• BitFontCreator Latin FAQ
• BitFontCreator Pro FAQ
• BitFontCreator Grayscale FAQ
• GLCD Bitmap Converter FAQ

If you cannot find the answers you need in these documents, then please send email to our technical support department ([email protected]).

Lost registration code

Your registration code will be sent to you via email shortly after the purchase is complete. If you haven't received your registration code by email, your spam filter might have blocked the message. Check your bulk mail or spam folder to see if it is there.

If you have lost your registration code of our products, please send an email to our sales department ([email protected]) and provide any information that may assist us in locating your purchase in our database. For example, your order number, your order e-mail address, and the approximate date of purchase, etc.

Invoice for Customers

For customers who have purchase our product, he or she will get their electronic invoice.
Please go to the Invoice for Customers page for detailed information.

Contact Us

If you have other questions, please feel free to contact us.